Shipping policy

Shipping Policy

Every Heavy Irony shirt is printed to order. That means your item is made specifically for you after you place your order.

Shipping rates

United States:

  • Free Standard Shipping on every order.
  • Express shipping may be available at checkout for an additional charge.

International:

  • Flat-rate shipping: US$4.99.
  • Available destinations and delivery options are shown at checkout.

Processing time

Most orders are produced within 2–5 business days before shipment.

Delivery time

Delivery time depends on destination, carrier, and the shipping method selected. The most accurate delivery estimate available for your order will be shown at checkout.

Please note that production time and shipping transit time are separate.

Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information when tracking is available.

Tracking may take 24–48 hours to begin updating after the carrier receives the package.

International orders

International customers may be responsible for customs duties, VAT, import taxes, or other fees charged by the destination country. These charges are not included in the product price or shipping rate and are the customer’s responsibility.

Customs processing can also affect delivery times.

Incorrect address

Please review your shipping address carefully before placing your order. If you notice an error, contact us as soon as possible at hello@heavyirony.com.

Because orders move into production quickly, we cannot guarantee that an address can be changed after an order has been submitted.

If an order is returned because the address provided was incorrect or incomplete, additional shipping charges may apply to resend it.

Lost or delayed packages

Carrier delays can occasionally happen after an order has shipped.

If your tracking appears stuck or your package has not arrived within a reasonable period after the estimated delivery window, contact us at hello@heavyirony.com and we will help investigate.

If the carrier confirms that the package was lost in transit, we will work with you to make it right.

Damaged, misprinted, or defective items

If your item arrives damaged, misprinted, or defective, contact us within 30 days of delivery at hello@heavyirony.com.

Please include:

  • your order number;
  • a brief description of the problem;
  • clear photos showing the issue.

We will review the problem and arrange an appropriate replacement or resolution.

For information about sizing, cancellations, and returns, please see our Shipping & Returns page or FAQ.

Questions?

Email us at hello@heavyirony.com. We typically respond within 24–48 hours.