Refund policy

Refund & Return Policy

Heavy Irony products are made to order. Each item is printed on demand specifically for you, which means we do not hold inventory and cannot accept returns or exchanges for reasons such as ordering the wrong size, changing your mind, or buyer's remorse. All sales are final unless one of the conditions below applies.

We will make it right if:

• Your item arrived damaged or with a print defect

• You received the wrong item — wrong design, size, or color

• Your package was lost in transit

To submit a claim, email hello@heavyirony.com within 30 days of the delivery date (or the estimated delivery date, in case of lost packages). Include your order number and clear photos documenting the issue. Claims submitted after 30 days will not be eligible.

Upon review, we will offer either a free replacement or a full refund to the original payment method — our call based on the nature of the issue. We do not require you to ship the item back.

A few things to know:

• Refunds are issued to the original payment method only. Processing time varies by bank or card provider and may take 5–10 business days to reflect.

• We are not responsible for delivery delays caused by carriers or customs.

• Heavy Irony reserves the right to request additional documentation to assess a claim.

• This policy applies to all products sold on heavyirony.com.

For any questions, contact hello@heavyirony.com.